Shipping & Return Policies

 

Shipping Costs

In order to best serve our customers, we do not add any additional handling fees.  Shipping costs are strictly calculated based on the weight of the items you have purchased.

 

Delivery Time

We use UPS and USPS for our carriers.  U.S. Ground Services take roughly 2-6 business days from coast-to-coast.  Of course, we are unable to control shipping times once the product leaves our hands.  Holidays and weather affect transportation times and we keep you up to date by providing you with the tracking number with your UPS invoice.  Please see www.ups.com for their complete shipping policies.   

APO/FPO and international orders are shipped via USPS. Coventry Creations is not responsible for packages shipped via USPS because there is no tracking number for reference.

For your protection, orders over $100 are shipped with signature required and may incur additional shipping fees.

Please review your shipping information.  Coventrycreations.com is not responsible for shipping costs on rerouted packages.

We make every effort to process your order as quickly as possible.  Coventrycreations.com is open Monday through Friday, 11a-8p EST.  Orders received before 3PM will begin the packaging process the same day. Orders received after 3PM will be fulfilled on the next business day.  We do not ship on holidays.  

Contact us at 248-547-2987 or . for any additional questions or concerns

 

Product Availability

At Coventry, we handcraft our products when the moon is right.  This is not a gimmick but a part of the recipe.  We watch the lunar progression through the celestial bodies of the zodiac and schedule our candle production accordingly.

Our estimated processing time is 3-5 business days.  We want to get your candles out as fast as we can, but we have to balance that with lunar based production, holidays, and weather conditions that affect shipping.  Our Coventry Wholesale Customer Care team will contact you if the order will take a longer than normal processing time.

 

Damages in Shipping or Missing Items

At Coventrycreations.com  we are dedicated to shipping quality.  Each package is packed carefully and double counted with care to ensure the greatest quality and accuracy.  To guarantee our dedication to quality shipping, items must be reported as missing or damaged within 5 days of receipt of your order to be immediately be replaced.  We cannot honor our replacement on lost or damaged items in shipping after 5 business days.   

If there is any issue with your order, Contact us at 248-547-2987 or email us at .. We may require you to email photos of unopened box, opened box and damaged items. Upon confirmation, replacement items will be sent to you.

 

Returns

Unused merchandise may be exchanged or used toward in-store credit at its purchase price within 30 days of original purchase. Items must be in original condition and packaging. Shipping cost will not be refunded. To obtain an RMA number, contact us at 248-547-2987 or email us at .. Coventry Creations does not assume responsibility for return postage costs.

There are no returns or exchanges allowed on limited edition, clearance or marked down merchandise.

 

Featured Products

Peace Candle, Be the Change Contest

Peace Candle, Be the Change Contest

Be the Change with Coventry's Peace Candle and we donate $1 to the ACLU Join us in our Be the Chang..

$25.00 Ex Tax: $25.00

Witches Union Psychic Patch

Witches Union Psychic Patch

Psychic 2" embroidered patch. We are all psychic to some degree. It starts with you gut feeling and ..

$7.50 Ex Tax: $7.50

As the Cauldron Bubble

As the Cauldron Bubble

As the Cauldron Bubbles Wicked Witch Halloween limited edition is a dark grey candle. It's scen..

$13.75 Ex Tax: $13.75

The Conjurer

The Conjurer

The Conjurer Wicked Witch Halloween limited edition is a deep purple candle. It's scent reminds you ..

$13.75 Ex Tax: $13.75

Haint Happenin

Haint Happenin

Haint Happenin Wicked Witch Halloween limited edition is a light blue candle. It's scent is a b..

$13.75 Ex Tax: $13.75

Spirited Discourse

Spirited Discourse

Spirited Discourse Wicked Witch Halloween limited edition is a yellow gold candle. It's scent i..

$13.75 Ex Tax: $13.75

Hekate, Queen of Ghosts

Hekate, Queen of Ghosts

Hekate, Queen of Ghosts limited edition is a black candle. It's scent it soft honeysuckle. It is 2 1..

$24.50 Ex Tax: $24.50

Halloween, Samhain

Halloween, Samhain

Halloween / Samhain limited edition is a pumpkin orange candle. 2 1/2" x 6 1/2" and burns for 80 hou..

$24.50 Ex Tax: $24.50

Home Clear & Bless Limited Edition Ghost Candle

Home Clear & Bless Limited Edition Ghost Candle

A redwood candle with a warm myrrh and rose blend. 2x4 candle burns for 40 hours.Clear out the past ..

$13.75 Ex Tax: $13.75

Night Terrors Limited Edition Ghost Candle

Night Terrors Limited Edition Ghost Candle

A shadow black candle with a green spicy scent. 2x4 candle burns for 40 hours.Soothe your nightmares..

$13.75 Ex Tax: $13.75

Seance Limited Edition Ghost Candle

Seance Limited Edition Ghost Candle

A brilliant blue candle with a breath of lavender. 2x4 candle burns for 40 hours.Talk to the spirits..

$13.75 Ex Tax: $13.75

Ghost Repel Limited Edition Ghost Candle

Ghost Repel Limited Edition Ghost Candle

A spiritual white candle with an uplifting cypress blend. 2x4 candle burns for 40 hours.Send away st..

$13.75 Ex Tax: $13.75

Affirmation Glass Candle Holders

Affirmation Glass Candle Holders

The Affirmation Coventry Glass candle holder is 4.5” tall and 3” wide and chosen for our..

$9.50 Ex Tax: $9.50

Blessed Herbal Coventry Glass Candle Holders

Blessed Herbal Coventry Glass Candle Holders

The Blessed Herbal Coventry Glass candle holder is 6.5” tall and was chosen just for our class..

$7.50 Ex Tax: $7.50

Power Votive Coventry Glass Candle Holders

Power Votive Coventry Glass Candle Holders

The Power Votive Coventry Glass candle holder is 3” tall and was chosen just for our Power Vot..

$5.00 Ex Tax: $5.00

World and Witches Brew Glass Candle Holders

World and Witches Brew Glass Candle Holders

The World and Witches Brew glass candle holder is 6.125” tall and 3.25” wide and perfect..

$10.75 Ex Tax: $10.75

Recent Blogs

17 October 2018
Living with Moon Magic
A Taurus full moon peaks our desire for luxury and all the pleasures of life. Remember two weeks ago when you were craving balance? If you did the work, there is less stress pressing down on you today, so now, you can relax and enjoy the security you...
11 October 2018
Witches Union
Perfect example of why we need to open and improve our psychic gifts. Ghosts! Use this ghost busting spell to clear your space of unwanted and disruptive ghosts. They are earthbound for a reason and you can help them move on....
08 October 2018
Healing Magic
I’ve been teaching psychic development for quite a while now and the funny thing is, I don’t see auras. I experience them. My third eye says, nope, we are not seeing that stuff. Not yet. The majority of my students come to class with the goal to lear...
05 October 2018
Coventry Magic Oracle
We all have psychic abilities. That is a fact because it’s part of the equipment. That doesn’t mean we are all gifted psychics....
03 October 2018
Living with Moon Magic
Our new moon is hanging in the balance in the sign of Libra. She does not expect us to be the master already. Her job is to move us toward desiring more balance. She will expose the shadowy areas in our life where things are too heavily weighted in o...
01 October 2018
Monthly Specials
Halloween isn’t over yet. Even though many manufacturers are on to Christmas and possibly Valentine’s Day, here at Coventry Creations, we like to linger during the Halloween season. Here’s a reminder of our limited edition Halloween candles.Last minu...